Frequently Asked Questions

FAQ

A red sports car is driving down a road in the woods.

Whether it’s your first time bringing a car to the shop or you’ve been down this road before, it’s natural to have questions. At 2 G’s Auto Center, we believe in keeping things clear and honest — from the first estimate to the final repair. Below are answers to the questions we hear most from drivers across Clyde, TX and the surrounding area.

General Auto Repair FAQs

  • Do I need an appointment, or can I just walk in?

    We welcome walk-ins, but scheduling an appointment ensures faster service and minimal wait time — especially for body or mechanical repairs.

  • What types of vehicles do you service?

    We work on all makes and models — cars, trucks, SUVs, domestic and foreign. Whether it’s a classic ride or a modern import, we have the experience and equipment to handle it.

  • Can I get a quote before committing to repairs?

    Absolutely. We offer free, no-obligation estimates. Bring your vehicle by the shop or send us photos of the damage — we’ll provide a clear, upfront quote

  • Do you offer warranties on repairs?

    Yes. All our work comes with a satisfaction guarantee and warranty coverage based on the type of service performed. Ask our team for specifics at the time of your estimate.

Collision & Body Repair FAQs

  • Do you work with insurance companies?

    Yes. We work directly with most major insurance providers to handle claims and ensure your repairs are covered. We’ll assist with documentation and make the process stress-free.

  • How long will collision repairs take?

    Repair times depend on the extent of damage and parts availability. Small jobs may take a day or two, while major repairs could require up to a week. We’ll give you an accurate timeline up front.

  • Can you match my paint color exactly?

    Yes. We use a computerized paint-matching system to replicate your vehicle’s factory color, ensuring seamless blending with the original finish.

  • What is Paintless Dent Repair (PDR)?

    PDR is a non-invasive method for removing small dents and dings — especially from hail damage — without affecting your car’s paint. It’s fast, affordable, and preserves your vehicle’s original finish.

Tire Service FAQs

  • Can a punctured tire be repaired, or do I need a new one?

     If the puncture is small and in the tread area, we can often repair it safely. Sidewall damage or larger holes typically require replacement for your safety.

  • How often should I rotate my tires?

    Every 5,000 to 7,500 miles is ideal — or at every oil change. Regular rotation helps your tires wear evenly and last longer.

  • Do you sell new tires?

    Yes. We carry a selection of high-quality tire brands and can order specific models if needed. Our team will help you find the right fit for your vehicle and driving habits.

  • Do you offer balancing and alignment?

    We offer tire balancing as part of our service. While we don’t perform full vehicle alignments in-house, we’ll refer you to a trusted local partner if needed.

Paint & Finish FAQs

  • Is a full repaint always necessary for scratches?

    Not at all. For minor surface scratches, we can often repair and refinish just the affected area, saving time and cost.

  • How long does a paint job take?

    Simple touch-ups or small panel work can be done in 1–2 days. Full-body repaints or custom paint jobs generally take 3–5 days, depending on complexity.

  • Will the paint fade over time?

    We use durable, automotive-grade paint and protective clear coats designed to resist fading and wear for years with proper care.

Customer Support & Process FAQs

  • How do I get started?

    You can call us, send a message online, or stop by the shop. We’ll assess your vehicle and provide an estimate before any work begins.

  • Do you offer towing or roadside assistance?

    We don’t operate a towing service, but we’re happy to recommend reliable partners and coordinate vehicle drop-off if needed.

  • Can I drop off my car outside business hours?

    Yes. We have a secure key drop box available for early or late drop-offs. Just give us a heads-up and we’ll follow up the next business day.

  • What forms of payment do you accept?

    We accept cash, credit/debit cards, and most insurance payments. If you have billing questions, we’re happy to discuss your options.

Still have a question?

We’re here to help — no pressure, no hassle. Reach out to us with any questions about services, pricing, or scheduling.

433 S Access Rd, Clyde, TX
(325) 893-1469
2gsautocenter@gmail.com